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Hawai'i Island Hele-On Bus

Welcome to the County of Hawai'i Mass Transit Agency Website

Office hours are Monday to Friday, 7:45 a.m. to 4:30 p.m.

Phone: 808-961-8744


                                            If information is needed in another language, interpretation services are available and can be requested by contacting our office.




All buses are accessible to seniors and persons with disabilities and those with mobility devices.

Shared ride taxi service is available 24 hours a day, seven days a week, in the Hilo urbanized area.

Please click on the links under Main Menu to the right to obtain additional information regarding Hele-On commuter and local fixed routes, fares and other system policies. 

News and Rider Alerts update links are to the left.

New! Starting July 1, 2016 we will begin our Hele-On Kako‘o paratransit service in the Hilo and Kona area.  Paratransit services will be available for qualifying individuals who have origin and destination points within a one-mile corridor off of the intra-Hilo and intra-Kona fixed routes.  More information on the paratransit service, application and eligibility process will be available in June 2016. Check back for more details! For general information see our brochure by clicking the link in the Main Menu - Documents Library and Links.

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Take the Trip and we hope to see you on one of Hele-On family of services soon!



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