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Hawai'i Island Hele-On Bus

The County of Hawai’i Mass Transit Agency is proud to provide Hele-On commuter and local fixed routes, Hele-On Kako’o paratransit, HI Bike and senior and persons with disabilities demand response bus service throughout the entire Island of Hawai’i. You can count on Hele-On to provide fixed route transit services generally seven days a week from 3:30 a.m. to 2:30 a.m. Shared ride taxi service is available from 6 a.m. to 6 p.m., Monday-Saturday, in the Hilo urbanized area on selected taxi providers. Demand response bus service is available Monday through Friday from 6:30 a.m. to 4:00 p.m., island-wide. All buses are accessible to seniors and persons with disabilities and those with mobility devices.

Aloha! Welcome to the County of Hawai'i Mass Transit Agency Website

Token Transit 

Hele-On now has a mobile ticketing app! Download Token Transit and search for Hele-On! No need to fumble with cash, cards or tickets!



We are now on Social Media!  Please follow us at the following:



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Telephone and Office Hours are Monday to Friday, 7:45 a.m. to 4:30 p.m.

Phone: (808) 961-8744, TDD/TTY: 711 through the Relay Service


 If information is needed in another language or information in an alternative format by contacting us.

Take the Trip and we hope to see you on one of Hele-On family of services soon!



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