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Hawai'i Island Hele-On Bus

Welcome to the County of Hawai'i Mass Transit Agency Website

Office hours are Monday to Friday, 7:45 a.m. to 4:30 p.m.

Phone: 808-961-8744


**If calling for updates on today’s routes between 7:00 am and 5:30 pm, please call Robert's Hawaii at: 808-731-3239**


 If information is needed in another language, interpretation services are available and can be requested by contacting our office.

For the health and safety of our riders, we ask that riders limit their trips to essential travel only. 



All buses are accessible to seniors and persons with disabilities and those with mobility devices.

Shared ride taxi service is available in the Hilo urbanized area.

Please click on the links under Main Menu to the right to obtain additional information regarding Hele-On commuter and local fixed routes, fares and other system policies. 

News and Rider Alerts update links are to the left.

Hele-On Kako‘o paratransit service is available in the Hilo and Kona area.  Paratransit services are available for qualifying individuals who have origin and destination points within a one-mile corridor off of the intra-Hilo and intra-Kona fixed routes.  Visit Hele-On Kako`o Paratransit for more information.

The Transit and Multi-Modal Transportation Master Plan is available for review. To view the Master Plan, click here:



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Take the Trip and we hope to see you on one of Hele-On family of services soon!



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